ID Solutions services all US states.

Our fee structure is based on successful collections, so you pay only when we succeed. No upfront costs, no hidden fees, no charges for failed attempts.

ID Solutions is not a billing company. We work alongside your existing billing partner by correcting and completing insurance claims that contain missing or inaccurate patient or insurance information—issues that often prevent successful reimbursement.

Billing companies typically don’t have the time or resources to repair these claims once standard efforts fail. We specialize in recovering that elusive data, allowing those claims to be resubmitted and paid instead of written off as lost revenue.

Even after claims have been submitted to the insurance company, denials often occur due to issues such as incorrect billing or demographic details, inactive coverage, or an incorrect primary insurance provider. These claims must also be addressed to verify the correct patient information.

At ID Solutions, our dedicated team of career data investigators, supported by proprietary AI-powered processes, works each claim individually. Their sole focus is uncovering missing patient information—never distracted by multitasking or burdened with other billing responsibilities.

Our goal isn’t to replace your existing vendors or disrupt your billing workflow. Instead, we complement your current processes by adding one additional attempt that helps recover revenue before a claim is written off, sent to collections, or moved to patient-pay.

Phone calls and letters to patients are often ignored and it often takes months or years to receive a response from the patient.

This results in: 1) A significant delay to the provider's cash flow. 2) An increased liklihood that the claim goes unpaid as it passes its timely filing limits.

We are able to work these claims quickly and internally, without relying on contacting the patient; Resulting in a quicker cash flow, increased liklihood of collection, and a decrease in timely filing denials.

If there are any claims that even we are unable to uncover the missing information, you can then forward those to your collection agency/department, as always, with only a minimal delay.

Working with ID Solutions does not disrupt your team or any step of you current billing workflow. You simply provide us with a list of your written-off claims and we will return it with our findings.

At the moment, ID Solutions primarily focuses on claims broken due to inaccurate personal patient information.

It is good practice to forward incomplete claims as early as possible. Older claims should not be viewed as a loss to your company. Many insurance companies allow older claims to be reimbursed, and submitting those claims can be a significant source of revenue to your company.

ID Solutions has significant knowledge and experience of the various timely filing policies of different insurance companies. ID Solutions can help you collect reimbursement for both recent and older claims.

Simply put together a list of claims that have already been written off or sent to Patient-Pay and let us show you what we can find.

ID Solutions is dedicated to helping providers of all sizes maximize insurance reimbursements by uncovering critical revenue from written-off claims.